AI Front Desk for appointment-led businesses

Stop the leak between enquiry and revenue.

You worked hard to generate the lead. AIGEN helps make sure it does not disappear because a call was missed, a website visitor did not get answered, a form sat untouched or the follow-up happened too late.

See the Revenue Recovery System 🎙️ Try the live AI front desk

✓ AI phone + website receptionist✓ WhatsApp confirmations✓ Google review automation✓ Customer reactivation

AIGEN front desk live00:00

Incoming customer enquiryAIGEN answered instantly

CustomerHi, I’d like to book an appointment.

AIGENOf course. What day and time would suit you?

CustomerThursday afternoon would be ideal.

AIGENThursday at 3:30pm is available. Shall I book that for you?

Thursday · 3:30pmPreferred appointment time confirmedAVAILABLE

Appointment booked

The enquiry moved from first contact to confirmed next step.

Thursday · 3:30pmAppointment confirmed

New enquiryDetails captured

Calendar updatedTeam notified

Direct booking where supported. Otherwise AIGEN captures the preferred time and sends it to your team immediately.

Respond instantlyCalls, forms and web enquiries

Capture moreFewer opportunities slipping away

Book fasterLess back-and-forth

Reduce no-showsAutomated confirmations and reminders

Bring customers backReactivation, reviews and follow-up

Professional receptionist working at a desk with phone and computer — Every enquiry has somewhere to go — even when your team is busy.

Your front desk, upgraded

Turn every enquiry into a live sales opportunity.

AIGEN gives your business a managed AI and automation layer around the front desk. Calls get answered, website visitors get help, leads get an immediate response and your team knows exactly what needs attention next.

Speed-to-lead, automatically.A new form enquiry can receive an immediate response while the lead is still warm — and your team can be alerted at the same time.

No more static brochure website.Your website can talk to visitors, answer approved questions, send booking links and move people towards the next step 24/7.

Your team focuses on the conversations that matter.AIGEN handles repetitive first responses and follow-up while staff step in where human judgement adds value.

See the AI front desk in action

Two always-on AI assistants

Your phone and your website can both work after your team stops.

AIGEN gives customers an immediate, useful response at the two places enquiries are most often lost: the phone and the website.

AI PHONE RECEPTIONIST

Never send a warm caller straight to voicemail.

When reception is busy, the team is with a customer or the business is closed, AIGEN can answer instantly, handle approved questions, capture what the caller needs and move them towards the next step.

Capture demand you are already paying to generate.Missed and after-hours callers still get a professional first response.

Turn calls into usable sales information.Name, contact details, reason for calling, preferred time and next action are captured clearly.

Give your team a clean handover.The right people know who called, what they wanted and what needs to happen next.

AIGEN PHONELIVE

☎

Incoming enquiryAnswered instantly

“Hi, I need to book an appointment.”

“Of course. What day would suit you?”

Lead capturedBooking intent · Contact details · Preferred time

AI WEBSITE SALES ASSISTANT

Turn a static brochure website into a 24/7 sales channel.

Instead of making visitors read, search and wait, your website can talk back. AIGEN can answer approved questions, explain services, treatments or courses, capture intent and guide people towards a booking or enquiry.

Help customers while they are still interested.A visitor at 10:30pm can get answers immediately instead of waiting until tomorrow.

Move people closer to the sale.Recommend the appropriate next step, send booking links and capture contact details.

Make every page more commercially useful.Your website stops being passive and starts actively converting attention into action.

yourbusiness.ie

24/7 WEBSITE ASSISTANTHow can I help?

Ask about services, availability or booking.

Do you offer evening appointments?

Yes. I can show you the available options and send you the booking link.

See availabilityBook now

Automate the processes around the sale

Stop running the follow-up from memory.

AIGEN can build workflows around the processes that repeatedly cost staff time or allow revenue to leak.

01Lead enters the pipelineForm, phone call, chat, campaign or imported lead list.

02AI responds and qualifiesCustomer gets an immediate first response and the next action is triggered.

03Follow-up keeps movingCalls, WhatsApp, SMS or email steps can continue automatically where approved.

04Customer lifecycle continuesReminders, recalls, reviews, reactivation and offers happen at the right time.

Business professional using smartphone and laptop to manage customer bookings and messages — **Follow-up without the manual chasing.**Lead response, booking reminders, pipeline updates and customer communication can be connected into one workflow.

Live AI front desk demo

Hear one part of the system in action.

This live voice demo is set up as a clinic example. Speak naturally and hear one part of the system in action while the wider front-desk layer also covers website chat, reminders, review requests and reactivation.

Answers approved questionsServices, opening hours, FAQs and booking guidance.

Captures the useful detailsName, number, reason for calling, urgency and preferred time.

Hands the enquiry over cleanlyCRM record plus WhatsApp, SMS or email notification.

“I’d like to book an appointment”“What times are you open?”“Can somebody call me back?”

Managed for you

Not another piece of software for your team to figure out.

We map the workflow, configure the AI, build the approved automations, test realistic scenarios and keep improving the system after launch.

Your team stays human.AIGEN handles the repetitive first responses, follow-up and workflow steps. Staff step in where judgement, care or a real conversation matters.

The AIGEN business app

See the system working for you every day.

The app is not there to give you more admin. It gives you a live view of the leads, conversations, bookings and follow-up activity AIGEN is handling behind the scenes.

Everything visible in one place.Phone enquiries, website leads, follow-up steps, appointment activity and team tasks can all be tracked in one simple view.

Daily proof that the system is active.Open the app and see new leads, booked appointments, reschedules, cancellations, reminders, review requests and reactivation workflows as they happen.

Useful for the team and for the owner.Your team sees what needs attention, and the business owner sees exactly what AIGEN is doing before the monthly report even arrives.

AIGEN Business App Live activity feed

LIVE

14new leads

8bookings

26automations

New website leadAI responded in 12 seconds · Booking link sent

Now

Appointment bookedConsultation confirmed for Thursday 3:30 PM

Reminder sentWhatsApp confirmation delivered to customer

21m

Payment link sentDeposit request issued after booking

34m

Invoice paidStatus updated automatically

Appointment rescheduledCustomer moved from Tue to Fri

Review request sentGoogle review workflow triggered

Old lead reactivatedRecall / offer message delivered

Monthly reporting still matters — but the app gives you day-to-day visibility into what AIGEN is doing.

Best-fit businesses

Built for businesses where an enquiry is worth answering properly.

AIGEN works best where appointments, consultations, courses or service enquiries have meaningful value and speed of response matters.

Dental & private clinicsBusy reception, valuable appointments and repeat booking questions.

Physio & chiropracticClinicians are hands-on while calls and website enquiries still arrive.

Aesthetics & skin clinicsConsultations, treatment enquiries, reminders, reviews and repeat visits.

Veterinary practicesBusy phones, appointment demand and frequent customer communication.

Training providersCourse questions, availability, lead nurture and booking journeys.

Multi-location servicesHigher enquiry volume, routing, follow-up and cross-team visibility.

Real-world operating proof

In one live Irish deployment, AIGEN handled calls that would otherwise have reached voicemail.

A previous live deployment for a Dublin service business showed the underlying mechanism working in practice: calls were answered, follow-up actions were triggered and callers were moved towards a booking outcome. Different businesses will produce different results, so we use pilots and real enquiry data rather than promising a fixed revenue number.

15calls handled in the measured period

51follow-up actions triggered

7callers directed towards booking

10-day free pilot

Test the core AI front desk before you commit.

The pilot is deliberately simple. We prove the core experience first — your AI receptionist on the phone and website, instant capture of website enquiries, and fast notification when a new lead arrives. There is no charge, no setup fee and no obligation during the 10-day pilot.

AI phone receptionistTest missed, overflow or after-hours call handling with real enquiries.

AI website assistantLet visitors ask questions, get information and move towards a booking or callback.

Instant lead captureWebsite forms and enquiries are captured and sent to your team quickly.

The pilot is proof-of-value, not the full automation package. Advanced reminders, review automation, recalls, reactivation, bulk WhatsApp/email campaigns, custom sales pipelines and deeper integrations are configured after you decide to continue.

Start the free 10-day pilot

Business owner reviewing customer feedback and marketing performance on a laptop — The relationship does not end when the appointment finishes.

More value from the database you already own

Reviews, recalls, reactivation and offers — automatically.

Your customer list should be an asset, not a forgotten spreadsheet. AIGEN can help keep the relationship moving after the first booking.

Bring customers back.Schedule 3, 6 or 12 month recalls, check-ups or rebooking prompts around the customer lifecycle.

Reactivate old leads.Put dormant enquiry lists back into a structured follow-up sequence rather than leaving them untouched.

Promote relevant offers.Send approved email or WhatsApp campaigns to opted-in customers when you launch a new service, treatment, course or promotion.

Simple managed pricing

One core package. One clear price.

Start with the complete managed front-desk and revenue-recovery system. Custom third-party integrations are only scoped when you actually need them.

Complete core system

AI Front Desk + Revenue Recovery

Managed Front Desk

€397 / month

300 AI voice minutes included

Phone AI, website AI, speed-to-lead, follow-up, reminders, reviews, reactivation, pipelines and the AIGEN business app — managed for you.

Capture more enquiriesAI phone and website assistants respond when your team cannot.

Follow up fasterLead response, reminders and pipeline steps happen automatically.

Bring customers backReviews, recalls, rebooking and reactivation keep working after the first sale.

See the work happeningThe AIGEN business app gives you live visibility into leads and outcomes.

€500 one-off setup fee — only if you continue after the free 10-day pilot.The pilot is free. The setup fee is charged only after you decide to continue and covers the build-out of your full managed system.

Need deeper software integration?Connections to third-party booking, PMS or practice-management systems that require custom API work are scoped and quoted separately.

Start with the free 10-day pilot

Additional AI voice usage averages around €0.30/min depending on configuration.

Frequently asked questions

Clear answers before you start.

Is this just an AI receptionist?

No. The AI phone receptionist is one part of the system. AIGEN also handles website enquiry follow-up, lead capture, confirmations, reminders, review requests, reactivation and other front-desk workflows.

Does it replace my staff?

No. The system is designed as a backup and automation layer. Your team still handles the conversations, judgement and customer care that need a person.

Do I need a new website or phone number?

No. In most cases you keep your existing website, phone number and booking setup. We add the front-desk and follow-up layer around what you already use.

Can it book appointments?

Yes, either through booking links and supported calendar workflows or through deeper software integration where the booking platform provides suitable API access. We verify support before promising direct write access.

What if my booking software is difficult to integrate?

AIGEN can still capture the enquiry, preferred appointment time and contact details and send a clean handover to your team. Direct integration is an enhancement, not a requirement for the system to be useful.

What happens after somebody books?

We can trigger confirmations, reminder sequences, no-response follow-up, review requests and reactivation workflows depending on the package and channels you approve.

Can I try it before paying?

Yes. AIGEN offers a 10-day free pilot with no charge, no setup fee and no obligation. The pilot focuses on the core experience: AI phone reception, the AI website assistant, website/contact-form lead capture and fast lead notification. The full automation package is configured only if you decide to continue.

What is included in the pilot — and what is not?

The pilot includes the core AI front desk: phone answering, the website AI assistant, contact-form or website enquiry capture, and basic lead notifications/follow-up. It does not include the full reminder, recall, Google review, reactivation, bulk campaign, custom pipeline or deeper software-integration build. Those are configured after you choose the paid package.

When do I pay the €500 setup fee?

Only after the 10-day pilot, and only if you decide to continue. There is no setup fee for the pilot. The €500 one-off fee covers the work required to configure the full AIGEN system around your business.

Can you automate our sales pipeline and follow-up?

Yes. We can build workflows around lead stages, immediate speed-to-lead responses, reminders, no-response follow-up, reactivation, recalls and other repeatable processes. The exact channels and rules are agreed with the business before launch.

How much AI usage is included?

The core €397 plan includes 300 AI voice minutes. Additional usage averages around €0.30 per minute depending on the model, call route and configuration. We can adjust the allowance for higher-volume businesses.

Can AIGEN sit on my website as well as answer the phone?

Yes. The website AI is designed as a 24/7 customer-service and sales assistant. It can answer approved questions, explain services, treatments or courses, capture what the visitor wants, recommend the appropriate next step and send booking links — so the website keeps helping and converting visitors even when nobody is at the desk.

Can it automate Google review requests?

Yes. We can send review requests at the right point after the visit or job so you are not relying on staff to remember to ask every time.

Can it handle WhatsApp?

Yes, WhatsApp can be used for notifications, confirmations and approved follow-up workflows where the business has the required setup and consent.

How is customer data handled?

We design workflows around authorised access, appropriate data minimisation and the systems approved for the business. For healthcare or other regulated environments, the exact data flow and permissions are reviewed before launch.

What makes AIGEN managed rather than DIY software?

We map the process, build the workflows, configure the AI, test scenarios, connect the supported systems and continue monitoring and improving the setup after launch.

Recover more from the enquiries you already generate

Give AIGEN 10 days to prove the core front desk on your business.

Test the AI on your phone and website, see how fast new enquiries are captured, and decide with real evidence. The pilot is free. If you continue, we then build the full automation system for a €500 one-off setup fee.

Start the free 10-day pilot Call 01 912 8761